Question 1

Can I upgrade my package?

Accepted Answer

Yes. Your reputation management requirements can change as your business grows. Contact BrandShield to discuss moving to a higher level of service.

Question 2

Which package is right for me?

Accepted Answer

Essential is designed for businesses getting started. Professional is ideal for businesses wanting active reputation management, while Premium is designed for established or high-exposure businesses requiring more comprehensive support.

Question 3

Do you monitor Google reviews?

Accepted Answer

Yes. Google monitoring is included in the BrandShield service packages.

Question 4

Do you monitor other platforms?

Accepted Answer

Multi-platform monitoring is included in the Premium package and can include platforms such as Google, Facebook and HelloPeter.

Question 5

Is there a contract?

Accepted Answer

Contact us and we'll confirm the current contract and cancellation terms for your chosen package.

Feature	EssentialR1,950 / month	ProfessionalR2,500 / month	PremiumR4,500 / month
Review monitoring
Google & key platform monitoring
Review responses	Basic	Advanced	Advanced
Monthly reputation report	Standard	Detailed	Custom reporting & insights
Negative review investigation
Platform policy assessment & escalation
Multi-platform monitoring (Google, Facebook, HelloPeter)
Crisis management support
Strategic reputation advice
Dedicated account manager
Support	Email	Priority	Priority + dedicated manager

Reputation Management Packages Designed for Your Business.

Choose your package

Essential

Professional

Premium

What's included in each package

Questions about our packages

Start with a free reputation audit.